SALES & SUPPORT
We have a team of dedicated professionals
Launch Team coordinates all initial setup of new dealership websites, by working with the dealer to launch their site to the dealer’s specifications on Dealer eProcess’ advanced platform — all while providing the highest level of customer service for each individual dealer.
The Sales Team helps our dealers find the best solutions to help their business succeed, by listening to their goals and concerns, and recommending the products and digital strategies that will most benefit their dealership.
Account Executives are the main point of contact for our dealers, providing support whenever needed. Having a dedicated account executive on your team means you always receive our undivided attention — a service you won’t find anywhere else.
The in-house content engineers at Dealer eProcess create original, relevant, and unique content so our dealers can OWN the first page of Google. Our Custom SEO Content articles help our dealers outrank their competitors for the search terms they need to dominate, driving business to their dealership.
Design works with our dealers to collaborate on the details of their custom website by balancing functionality and form, creating a dynamic first impression for the visitor with a website that helps the user find what they’re looking for quickly and easily.
The Digital Marketing team handles online advertising for dealerships across both the Google and Yahoo/Bing networks. We are constantly optimizing accounts with a focus on keeping traffic up and prices down. We provide full transparency with daily, weekly, and monthly reporting on online search advertising and analytics data, showing dealers exactly where their digital spend is going and where their profits are coming from.
The Dealer eProcess team of SEO Strategists monitors the Organic Traffic of our dealers to assure that the SEO Strategy put in place is functional and successful. We connect with our dealers one-on-one when any questions arise to maintain the high-quality SEO that we strive for on a daily basis, and work continuously to improve our SEO Strategy and Best Practices.
Our compliance team understands how imperative it is to remain compliant, and we do what it takes to ensure you stay in your manufacturer’s good graces. Ensuring your website and online marketing efforts follow brand guidelines is just as important to our team as it is to your dealership.
Our inventory team is well-trained in the DEP Dashboard, back-end tools, and feed provider interfaces to ensure vehicles are delivered correctly. That way, you’ll always know the vehicles on your website match the vehicles on your lot.
Our graphic designers produce creative work that keeps your website looking fresh and puts your best offers where your prospects see them most. We succeed in impressing your website visitors with engaging offers and incredible, custom graphics.
Gus Johnson Ford
“Jake, Steven, Jessica and the entire staff are constantly there to provide you with everything you need. Working with DEP West you will find that they are observant, quick and accurate.”
“Dealer eProcess websites really do convert better. Special thanks to our website Launch Coordinator Katelynn Hill, and our Account Executive Jake Martin.”
Marketing Director, Joe Cooper Auto Group
“I find Dealer eProcess to provide a complete solution for my website needs, and I am thankful for our partnership and their support.”
Campagni Auto Group
Toyota | Hyundai | Ford
“I believe they have some of the best websites in the business, which makes it easy for our customers to navigate and find exactly what they are looking for.”
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